Remedial programs with producers/processors and processors/distributors (PDs)
Project Manager: Mrs J Odendaal
Job Title: Technical Manager
Resources: Funded by Milk SA from statutory levy income
Project purpose
- To facilitate awareness of risks relating to non-conforming results with processors/distributors/PDs after each quarterly sample run as the first step of the remedial action program.
- To interact with all processors whose results are in non-compliance with the relevant legal and voluntary standards.
- To follow-up by means of personal contacts to address non-conformities.
- To offer technical assistance by means of DSA developed literature, guidelines and information brochures.
- To conduct further sampling, where appropriate, to establish whether non-conformances are addressed.
- To hand over unresolved matters to Project 6 for further action by the relevant government bodies.
Project description
Due to its restricted shelf life, fresh milk (heat treated and raw) non-conforming products require prompt action by the parties involved.
Following the activities of Project 1 and as a cost-effective measure, this goal provides for procedures whereby information regarding non-conforming test results is communicated to the processors and distributors and where applicable, to retailers. In the event of non-conformances, such persons are contacted to address non-conforming issues as a priority. Telephonic calls and electronic mail are subsequently followed up with personal contacts. This DSA action also allows for technical information being made available to processors and distributors.